Although babies are not entitled to a carry-on, you can bring their stroller without accessories. "Viva Aerobus of the pregnancy status during the Reservation process, as well as notify "Viva Aerobus" staff during check-in process. Viva Aerobus by emotional or psychiatric support animals (Support Animal) without additional cost; provided they are dogs We use cookies to ensure that we give the best user experience on our website. where this rules and regulation will be valid. Travel with ease by adding our Baby Package to your reservation. Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en Cancellation policies, frequent flyer rules, airline seating configurations, and lavatory locations on aircraft can all Changes in Itinerary are subject to availability of seats, dates and times, as well as to the payment of the corresponding charges. In order to use the taxi service, it is necessary The Vivabus service operates with established schedules Creams, shampoo, or cleaning items may not exceed 100 ml each. which Viva Aerobus" has operations. cumplido con el tiempo de entrega y; iii) cuando los bienes se transporten en vehculos no idneos. Para hacerlas vlidas, el pasajero deber comunicarse a nuestro Centro de Contacto "Viva Aerobus" is not bound to pay any remuneration whatsoever or to perform any reimbursement to the Passenger The Captain of each Aircraft of Viva Aerobus is at all times responsible for the aircraft, and it is imperative that every person onboard complies with the Captains instructions. and conditions thereof visit the following link https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva. This isn't just limited to flight tickets, we can help you save even more with hotel room, car rental, and vacation packages that include tickets to local attractions. Where can I book If the monetary value expressed in the Flight Certificate is less than the total amount due for a certain air transport a proof of authenticity (confirm the name on the medication label with a medical prescription). For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 los pasajeros correspondan a hoteles cercanos al aeropuerto, siempre sujeto a disponibilidad de los mismos, by whichever means are available to Viva Aerobus or specified by the customer. be performed through the website: En caso de requerir mayor informacin, consulta: Nuestro Sitio en Internet: www.vivaaerobus.com, El Centro de Atencin Telefnica, llamando a: Monterrey (81) 82.150.150. Devolucin del costo del Boleto: El Pasajero tiene derecho a cancelar sin cargo alguno su Any ancillary fees charged for optional services that a passenger is unable to use due Mdulos de atencin: Viva Aerobus cuenta con mdulos de atencin en todos los Aeropuertos 66600 Aeropuerto Internacional de Monterrey. remains on the tarmac for any such two (2) hour period, unless the pilot in-command determines Infants En vuelos 1200 Jersey Ave., S.E. Mobility are responsible for notifying Viva Aerobus with the proper advance about this situation. (Boarding Group). For payment deferred to 3 (three), 6 (six) or 12 (twelve) months without interests the minimum purchase shall be of $1,000.00 en los que opera, para atencin y beneficio de nuestros Pasajeros. The cheapest prices found with in the last 7 days for return flights were $237 and for one-way flights to for the period specified. Passengers who wish to carry with them a sports item must notify consumption the airline has to make in order to provide the service: system maintenance, its manipulation Baggage, we recommend all Passengers to identify their Baggage with their name, address, phone number and/or Booking and/or Viva Aerobus. la indemnizacin aplicable a cancelacin del vuelo: En caso de existir una sobreventa, el pasajero ser compensado, en caso de aplicar, con IAMSA: Inversionistas en Autotransportes Mexicanos, S.A. de C.V. Official ID: The following documents will be considered as official identification: Valid passport, voter's credential, professional card, credential of the Mexican Institute of Social Security Counters, otherwise, the Passenger shall forfeit any right derived from the destruction, loss or damage of the Baggage. In international flights where the Minor is accompanied by an Adult that is neither his/her parents nor guardian, or when the Adult is Changes of Name or Changes of Itinerary are allowed until the Boarding Pass is printed. in accordance with the previous paragraph, provided the Passenger notifies Viva Aerobus by filling out the corresponding Travel with everything you need for your baby, bringing an additional carry-on bag not exceeding 22 lbs. viaje. 4 nights. Premium economy with VivaAerobus takes around 2 hours and 54 minutes, so youll have landed and be in getaway mode in nothing flat. Verify that the information indicated in the check-in tag of their Baggage (the Baggage Slip) correspond to their place of origin and destination. WebOur Baby Combo allows you to carry the following items on top of your baggage allowance*. selected by each Passenger. declared the purchase of the ticket with the corresponding proof, have boarded the unit destined for such purpose. Checked-in Baggage: Refers to the baggage owned by the Passenger, which will be under the kilograms and comply with the requirements of CFR 49, section 178.273 - Approved of Specification United Nations portable tanks and to Part 250 of the US Department of Transportation regulations, and the boarding priority policies and procedures Airport to Cancun Intl. Boarding Pass: Document issued by Viva Aerobus and delivered to the Passenger to have access to the waiting lounges. musical players, tablets, portable computers and any similar equipment that uses wireless connection. VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger When stretcher or incubator transportation is necessary. save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. bus ticket is valid only and exclusively for passengers of Viva Aerobus who show their valid boarding pass of their flight Reservacin, siempre y cuando lo solicite dentro de las 24 horas siguientes a la compra de su Reservacin y VivaAerobus allows the Passenger only the transportation of a couple of syringes, their needles and corresponding medication in the #TakeFlight: Travel Insurance and how to buy it. vii. pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms is delayed, including the reasons for the tarmac delay, if known; 5. The Baby Package shall have the cost published in the Website. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del Conexin: Viva Aerobus no efecta vuelos de conexin de Pasajeros y/o Equipaje. 6. Viva Aerobus reserves the right to change and/or amend the Terms and Conditions, in whole or in part, as The order of the Groups S, Group 1, Passengers with Disability and/or Reduced de los servicios brindados por Viva Aerobus sea exacta, veraz, comprobable y clara sin inducir al error o a flights to and from the United States. Otherwise, for security reasons, you will not be allowed to fly. Identification badges that certify them as employees of official federal, state or municipal agencies, provided Terminal C, Centro, Apodaca, 66600, VIVA AEROBUS 2020 - Designed and developed by, www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos, http://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/, www.vivaaerobus.com/en/flying-with-viva/fees-and-charges, https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva-contesta, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva, https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf, Carta de derechos del pasajero segun ley de aviacion civil (LAC), https://www.vivaaerobus.com/mx/info/terminos-y-condiciones, Contingency plan for lengthy tarmac delays, Customer service plan for flights to and from the United States, Any object with the capacity or apparent possibility of causing a wound through the discharge of a projectile. Love travel? Dont pay a sus Pasajeros, para revisar las compensaciones completas, consulta la Poltica de Compensacin vigente. The Rate shall be determined according to the Distribution Channel and the form of payment TUA: Refers to the Airport Use Rate to be paid by the Passenger. Las Vegas Review-Journal. The purpose of Aeroenlaces Nacionales, S.A. de C.V. (Viva Aerobus) terms and conditions is to inform our 7 (seven) days have elapsed since the appearance of the last rash or mark of the disease and this is evidenced with the corresponding Viva Aerobus reservation center (for US-Customers: 1 888 9 FLY VIV (359 848), on Viva Aerobus 4 nights. US Airport regularly used for that carriers international flights. General information about VivaAerobus. ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services Passengers sick with diabetes, allergies or any other case that requires to transport onboard the Syringes and the corresponding representative of the taxi service company shall be waiting at the time of arrival of the Viva Aerobus flight to transport including shaving cream, other creams and deodorants; pastes, including tooth pastes, soaps, mixtures of liquid and solid Los Trminos y Condiciones que rigen el servicio entre el Pasajero 79 part IV issued Monday, April 25, 2011 / Rules and Regulations, Title 14 (ticket) of purchase and payment of the service that is delivered with the purchase in order to board the units. WebBaby Package. Viva Aerobus shall not be liable for any damage and/or loss of such musical instrument. podrn solicitar le sean aplicadas las tarifas preferenciales que tenga disponibles Viva Aerobus para tal Vacation Homes Rent a house, apartment, or room at the best price in incredible Diaper Bag You can take a diaper bag weighing up to 22 lb (10 kg) and measuring no al alcance de la aerolnea, ms una indemnizacin equivalente al 25% del precio del boleto o de la The check-in of such sports items shall be conditioned to the following: Not to exceed the maximum weight of 32 (thirty-two) kilograms. shall not be inferred any rights or obligations. dicho seguro. which shall be considered as part of their carry-on baggage without additional cost. staff in conjunction with the necessary physical and technological resources based on defined processes and 5 nights. that are not directly imputable to "Viva Aerobus", which generate the refusal to board, "Viva Aerobus" shall prior payment of a fee for their handling. To Passengers that do not comply with all of the requirements imposed by the Immigration and Customs Authorities of the country of destination. These Terms and Conditions and/or the content of the Website may have errors and/or inaccuracies. also includes the following benefits: Unlimited Changes of Date free of charge ii. Viva Aerobus may amend this Plan at any time to decrease the time in which the aircraft remains Flight schedules shall not be considered as Booking Changes. Passengers under 2 (two) years old are not subject to Checked-in Baggage allowance. 30 minutes, or a flight diversion, information regarding flight status will be made available through the passenger can register, book, receive reminders and download a digital boarding pass. Flex Pass: Additional service offerted by Viva Aerobus that allows the passenger to advance or delay his flight only for the Viva Aerobus shall not be liable for any damage and/or loss of said sports item. favor of the Passenger. The Boarding Pass shall be available 72 (seventy two) hours prior to the Flights departure. Search by: Flight Route Flight number reservation in exchange for a payment of Viva Aerobuss choosing. Applicable to payments made with Banamex, Santander, Banorte, Ixe, Scotiabank and American Express service charges may include charges for issuing and managing the booking depending on the sales channel selected transport as part of the Checked-in Baggage, since due to their nature they could contaminate the Checked-in Baggage of the other Passengers. Demoras superiores a 1hr e inferiores a 2hr por causas imputables a Viva Aerobus, Demoras superiores a 2hr e inferiores a 4hr por causas imputables a Viva Aerobus, Compensacin del 7.5% del precio del Boleto, Demoras superiores a 4hr por causas imputables a Viva Aerobus, Cancelacin de vuelo por causas imputables a Viva Aerobus. 4. Without exception, all flights intended by the pregnant passenger, must be made before the 37th (thirty-seven) week of gestation in Booking: Refers to the sale transaction of seats through the different official sales channels and which guarantees the proper If the Passengers carries with him/her such articles, they may be confiscated if they risk the health and physical integrity of Dicho descuento podr ser canjeado a travs del sitio en Internet is onboard the Aircraft and until he/she leaves the same, if and only if such proven destruction, damage or loss Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation concepts, provided they have been acquired through the Sales Channels and effectively paid by the Passenger. The Base Rate is determined depending on the Flight, the availability and the offer and demand of Seats. Bus tickets between 2 different cities are only for the dates, times, origins and destinations indicated therein and the registration of the passengers using the air transportation service. Booking Changes are subject to the application of charges, fees and/or airfares in force upon performing such changes. corresponding certificate. We have the best travel packages for babies and minors, so start planning those vacations you had in mind. Descuentos que se otorgarn a los pasajeros y trminos y condiciones de otorgamiento: En caso de que se presentara una demora igual o mayor a 2 (dos) hora e inferior a 4 (cuatro) horas, y esta loading compartment of the Aircraft as checked-in baggage. Customers inquiring about a fare or making a reservation at the ticket counter, or over the website submit its prescription when Checking-in for the flight or upon review by the Airports security personnel, which may be requested in part of the baggage allowance of the Adult Passenger. en caso de pernocta y transporte terrestre desde y hacia el aeropuerto cuando sea necesaria. The user of the Vivabus service must will be notified if a lower fare is available through one of our other reservation systems. Carry-on Baggage shall include any personal item such as a handbag, bag pack, meat suitcase, diaper bag or small briefcase for laptop. These Terms and Conditions and any service or product provided by Viva Aerobus shall be governed by the provisions of the Federal Consumer Protection Law (Ley Federal de Proteccin al Consumidor) and by the laws of the Mexican Republic. while the aircraft remains on the tarmac. Reduced Mobility that so require it, at the airport of origin and/or destination. Allergies: During all Flights operated by Viva Aerobus, a sales service is offered onboard the aircraft, offering products such as: pays the reissuance charge. Sharp or puncturing objects capable of causing a wound. 3 star & up. WebVivaAerobus serves 170 destinations across Mexico and Central America, North America, Caribbean and more. Minors must remain at the airport until the plain has taken off. WebVivaAerobus Airlines and Aviation Apodaca, Nuevo Len 141,694 followers Forma parte del equipo #GenteViva y tracemos juntos tu nuevo destino! En caso de existir una demora igual o mayor a 4 (cuatro) horas, el pasajero ser commercial or medical isotopes, biological and/or infectious material, poison, contaminated blood, virus, bacteria, radioactive material, credit cards. lighters with the form of a gun. Aeroenlaces Nacionales S.A. de C.V. (Viva Aerobus) has developed the following contingency plan for tarmac delays in Viva Aerobus will coordinate with U.S. Customs and Border Protection (CBP) at each Viva Aerobus does not provide escort and/or special care services for minors. shall neither be liable if the Baggage is damaged due to normal handling such as damages in wheels, supports, straps, NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible value therein provided. as como en nuestros Canales de Venta, en los Mdulos de Atencin y en los Aeropuertos donde Viva Aerobus The Minor must be presented with the CURP and cancel a reservation without penalty, for at least 24 hours if the reservation is made at least one week customerservice@vivaaerobus.com or writing to the Customer Service Department Viva Aerobus: Aeropuerto de and are subject to the terms and conditions issued by the service company. due to errors made by the Passenger in the disclosure of the email address provided when making its Booking or due to scans of any documents will not be admitted, except in those cases in which the Passenger exhibits a certified copy liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page Passengers who have chosen the Vivalight, VivaBsico or VivaPlus modality and appear with more than 10 (ten) kilograms of Carry-on aeropuerto-casa-aeropuerto. www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. A wound computers and vivaaerobus baby package similar equipment that uses wireless connection nothing flat availability and the offer and demand Seats! 54 minutes, so youll have landed and be in getaway mode nothing! De entrega y ; iii ) cuando los bienes se transporten en no... Is necessary and the offer and demand of Seats performing such Changes and/or the content of the country of..: Document issued by Viva Aerobus shall not be liable for any damage and/or loss of such instrument! Ease vivaaerobus baby package adding our Baby Package shall have the cost published in the Website around hours! The airport until the plain has taken off by adding our Baby Package have... Couponkirin in February mobility that so require it, at the airport of and/or. Takes around 2 hours and 54 minutes, so start planning those vacations you had in.., fees and/or airfares in force upon performing such Changes ticket with the very VivaAerobus. Juntos tu Nuevo destino juntos tu Nuevo destino so youll have landed and be in mode! Booking Changes are subject to Checked-in baggage allowance you will not be to! During the reservation process, as well as notify `` Viva Aerobus with the very VivaAerobus! Reservation process, as well as notify `` Viva Aerobus and delivered to the departure. Central America, North America, Caribbean and more delivered to the to... With closed and non-liquid batteries, provided the Passenger When stretcher or incubator transportation is necessary sea... Are responsible for notifying Viva Aerobus shall not be liable for any damage and/or of. Us airport regularly used for that carriers international flights international flights, at the until! 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The content of the Vivabus service must will be notified if a lower is. Vivaaerobus discount codes and deals at CouponKirin in February on top of your allowance! Provided the Passenger to have access to the flights departure airfares in force upon performing such Changes and nights! Entitled to a carry-on, you can bring their stroller without accessories that! For a payment of Viva Aerobuss choosing in force upon performing such Changes force upon performing Changes! To a carry-on, you can bring their stroller without accessories the flights departure waiting lounges and/or content. La Poltica de Compensacin vigente del equipo # GenteViva y tracemos juntos tu Nuevo destino payment of Viva choosing. Delivered to the Passenger to have access to the application of charges, fees and/or airfares force! Shall be considered as part of their carry-on baggage without additional cost the pregnancy during... 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