Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. Note: Changing this parameter improves the replication setup If the broadcast sync is not updated with a recent date, run the Check the same and use the Timestamp. engineer follows in order to diagnose and isolate theproblem. returns a passed/failed value.The components that are essential for Ensure that both servers are RPC reachable column = YES). REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? These steps are done automatically (by replication scripts) when the system is installed. 11:02 PM, I have deleted one of the subscriber from the CUCM publisher and the database replication showing me as such, how the tables will be sync and how the commonphoneconfigxml tables will move further. My go-to when troubleshooting database replication. Tool (RTMT) for the replication. Timestamp. case of nodes greater than 8. Steps to Diagnose the Database Replication. We also no longer wait for the total repltimeout when we know all the nodes have defined. Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out' to see the details, DB Version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option set to: 1. Ensure that: The nodes are in the same Data Center/Site: All the nodes are reachable with a lower Round Trip Time (RTT). Note: In some case, restarting the service may work, cluster reboot may not be required. runtimestate command fromtheCLI of the publisher node, as shown in 06-08-2014 Confirm the connectivity between nodes. The nodes are scattered over the Wide Area Network (WAN): Ensure that the nodes have network connectivity well under 80 ms. In order to generate an Unified CM Database Status report, navigate to Cisco Unified Reporting > System Reports > Unified CM Database Status. Last modified October 10, 2018, Your email address will not be published. How many servers do you have in the cluster ? Symptom: Platform replication can be checked using the following commands on the CLI: utils dbreplication status utils dbreplication runtimestate Conditions: -PUT REST call for /cuic/rest/cuicusers updating each cuicuser table record as many itmes as the number of users exits. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. If still it does not resolved, would recommend you to involve TAC . attach to the discuss an output of what u asked for, we dont have a f/w between the server , it's on the same network ,but the DG of the server are the f/w, u can ignore of the error of the default gw with the command " utils diagnose test " becuse it's a f/w that won't reply tp ping, and the dns and networl are fine according to the commads that u send to me, admin:show network eth0 detailEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.101 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 1000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:54:06RX stats: bytes : 2217610769 packets : 112614592 errors : 0 dropped : 0 overrun : 0 mcast : 0TX stats: bytes : 1276624438 packets : 19441836 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0, admin:show network eth0 detaiEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.109 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 10000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:4c:f6RX stats: bytes : 2432608482 packets : 20938532 errors : 0 dropped : 0 overrun : 0 mcast : 1510570TX stats: bytes : 2449676638 packets : 2860087 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0. regardig the DG error , like i said before it's a f/w that won't reply to ping , and the cuc servers are in the same network so it's dosn't suppose to maka a problem, i have try to reset the DB replication but got the same results. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This state is rarely seen in 6.x and 7.x but in 5.x can indicate its still in the setup process. Restart the following services from the CLI of the publisher Cisco Unity Connection Replication not setup. high, check network performance. the utils diagnose test commandStep 5. Products & Services; Support; How to Buy; Training & Events; Partners; Cisco Bug: CSCue41922 . this image. This is an important step. Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. database replication issues when theservers are defined using the If only the Rhosts files are mismatched, run the commands from the CLI: Generate a new report and check if the Rhost files are equivalent on all the servers. (, All nodes in the cluster are in Replication State = 3. In this case CUCM will broadcast the tables to the servers that defined in under 5 seconds, and will need to do a 2nd (or more) define and broadcast cycle to complete replication setup with all nodes. IDS replication is configured so that each server is a "root" node in the replication network. Please refer to the below screenshot. After you run the command, all the tables are checked for consistency and an accurate replication status is displayed. network. network. Cisco DB command to startthe service. Rebuild of the server is suggested when system suffered an ungraceful shutdown and it is documented in defect CSCth53322. This is used to determine to which servers replicates are pushed. No replication occurs in this state. Informix uses DNS very frequently and any failure/improper config in DNS can cause issues for replication. The following list shows the possible values for Replicate_State when you run the utils dbreplication runtimestate Command Line Interface (CLI) command on the first node in your cluster. reachable with a lower RoundTrip Time (RTT). New here? These cookies will be stored in your browser only with your consent. All Rights Reserved. Verify database replication is broken, Step 2. Can some one explain the difference between below commandUtils dbreplication status & Utils dbreplication runtime state. The publisher always syncs the time with the device whose IP is listed as NTP servers; whereas, the subscribers syncs the time with the publisher. Step 8. The actual optimal repltimeout can vary per cluster depending on WAN Latency, cluster density, and other factors, so this is just a guideline. Ensure that the appropriate TCP/UDP port numbers are allowed on the network. Thank you to each and everyone for the nominations and your support. Split Brain Resolution and some Drops of the Server . With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. - edited replication issues occur. In RTMT, Choose CallManager->Service->Database Summary. You can follow all the T-shooting links provided by Manish and I. This is very helpful information. These commands allow you to know the status of each of them. Inside each of those files you should see the define end with [64] which means it ended successfully. Note: When you change this parameter, it improves the replication setup performance, but consumes additional system resources. Once it is generated, download and save the report so that it Model, Step 2. performance, but consumesadditional system resources. If the utils dbreplication runtimestate command shows that there order to avoid any databasereplication issues. If only the Sqlhosts files are mismatched, run the command from the CLI: Generate a new report and check if the Sqlhost files are equivalent on all the servers. Servers here should have the correct hostname and node id (populated from the process node table). one server is down in the cluster. Refer to the sequence to reset the database replication and start the process from scratch. cluster. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! After you complete Step 1, select the Cisco Unified Reporting Check the individual components using The output from CUCM version 10.5.2 NOTE: THESE COMMANDS SHOULD BE RUN FROM THE PUBLISHER The explanation The output from the publisher contains processnode table entries. Step2: Put the command "utils dbreplication runtimestate". stateother than 2, continue to troubleshoot. Use this command only after the 'utils dbreplication repair' command has been run several times and the 'utils dbreplication status' ouput still shows non-dynamic tables out of sync. Thanks, if I do a manual back up I reserve it for early morning activity. server a, Cluster Manager ( utils service restart Cluster Manager), A Cisco DB ( utils service restart A Cisco DB). Refer to Step 5. Learn more about how Cisco is using Inclusive Language. If a node has an issue you may see the queue is getting large for that node and possibly increasing.10: This shows the node id. 4. not been passed from the subscriber to theother device in the The utils dbreplication runtimestate command shows out of sync or not requested statuses, Step 7. Status as shown in this image. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Below is the /etc/hosts as displayed Verified in Unified Reporting. The TCP and UDP Port Usage documents describe which ports need to be opened on the network. Certain commands are not available in each version of CUCM. Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Procedure to shut down or restart the System, version 12.5(1), Unified Communications Manager (CallManager), Cisco Unified Communications Manager version 10.5.2.15900-8. Ensure Replication Server List (cdr list serv) is populated for Network Time Protocol (NTP) Reachability: The NTP is responsible for keeping the server's time in sync replication. Cisco Database Replicator (CDR) list of servers is in no way related to Call Detail Records (also known as CDR). +11-12 * 3 min = 6 min, Repltimeout should be set to 21 Available in 7.X and later this command shows the state of replication as well as the state of replication repairs and resets. case of an unsuccessfulconnection, go to Step 8. In a cluster where no nodes have been reinstalled, the publisher would be g_2, the next node installed would be g_3, and so on and so fourth.11: This shows the RTMT states for database replication. If the Rhosts files are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. " is " YES ". If there is an issue with connectivity, an error is often displayed on the Domain Name Server/Reverse Domain Name Server (DNS/RDNS). Enterprise Replication not active 62 - Normal state means that replication has not yet been defined on the node, --------------------------------------------- Dashes only at the top of the output. It is extremely important for the NTP to be fully functional in Connecting i. Queue: Blank ii. We now do some other checks to prepare to fix replication. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Unified Communications Manager, check utils dbreplication status on the subscriber (s) or if you have CUCM 7.1.5 check utils dbreplication runtimestate. However, Unified CM Database Status Report also displays this information as shown in the image. replication. However, you can verify whether the DNS is configured and functions properly when you use these commands: If the DNS does not function correctly, it can cause database replication issues when the servers are defined and use the hostnames. 2. 5. Step 7. CUCM Database Replication is an area in which Cisco customers and partners have asked for more in-depth training in being able to properly assess a replication problem and potentially resolve an issue without involving TAC. It should include the hostname and IP address of all nodes in the cluster including CUPS nodes. This change in topology overcomes previous limitations in replication architecture, as changes can now be made to local subscriber databases for user facing faetures even while the publisher is inaccessible. . Ensure that the Database Layer Remote Procedural Call (DBL RPC) After the Cluster reboot, i tried to execute the command "utils dbreplication runtimestate" and this time disappeared. To check all tables run. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. subscriber), utils dbreplication reset (Only on the publisher ). database status from the Cisco Unified Reporting page on the We verify in the report that all of the hosts files look correct. Finally after that has returned to state 2 all subs in the cluster must be rebooted. Example: 12 Servers in If the intra-cluster communication is broken, database replication issues occur. Ensure the Local and the Publisher databases are accessible. Once it is generated and downloaded, save the report so that it can be provided to a TAC engineer in case a service request (SR) needs to be opened. This state indicates that replication is in the process of trying to setup. 11-20-2015 If the RTT is unusally The cdr_broadcast actually contains which tables are being replicated and the result. status from all the nodes and ensure they are authenticatedStep 6. Ensure that the port number 1515 is allowed on the network. Please run the command 'utils dbreplication runtimestate' and make sure all nodes are RPC reachable before a replication reset is executed Install the CUCM Publisher Gather a bootable image of the appropriate version, and perform an install with an upgrade to the appropriate version. On the right hand side of the screen, the replication status will be shown. Starting in CUCM 10.0(1), repltimeout is slightly less important because the Publisher will now queue define requests instead of waiting for the retry timer. This is similar to the server being in state 4. In the report the information I find is the following. Once the above step is completed, execute the utils dbreplication stop command on the publisher. (ID) & STATUS QUEUE TABLES LOOP? Reset the database replication from the In 6.x and later, because of the fully meshed topology, it is necessary to check replication between every node in the cluster. status again. Step 1. Logical connections are established but there is an unsurety This section describes scenarios in which database replication This issue can occur because the other servers are unsure Database replication commands must be run from the publisher. New here? To monitor the process, run the RTMT/utils dbreplication runtimestate command. In case you reach the Cisco TAC for further assistance, ensure not requested statusesStep 7. 3. 3) Login to Secondary Node (s) and issue command: >> utils system restart 4) Wait for Secondary Node server (s) to come up. Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. Logical connections are established and the tables are matched with the other servers on the cluster. Below is the additional information on how to estimate your repltimeout that you should configure on the cluster as mentioned earlier in the document. utils dbreplication runtimestate. It is essential that the NTP stratum (Number of hops to the Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. This state is rarely seen in Commands to check/set the replication timeout: Steps 7 and 8 must be performed after the checklist is fulfilled: If the utils dbreplication runtimestate command shows that there are error/mismatched tables, run the command: Run the utils dbreplication runtimestate command to check the status again. - Ensure that the appropriate TCP/UDP port numbers are allowed NOTE: If the date and time is old, execute a utils dbreplication status to get updated data. Choose "Cisco Unified Reporting" from the Navigation dropdown in the upper right corner of the CCMAdministration page. This mismatched data is found by issuing a. "utils dbreplication runtimestate" i get an output of that the replication not setup . network intensive task as it pushesthe actual tables to all the If no, contact Cisco TAC. Run the utils dbreplication runtimestate command to check the Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html. functions properly using these commands: utils network eth0 all - Shows the DNS configuration (if Network Time Protocol (NTP) Reachability: The NTP is responsible to keep the server's time in sync with the reference clock. 0.036 Yes (2) Connected 0 match Yes (2) PUB Setup CompletedSUB01DC 10.x.x.x. The replication timeout is based on the number of nodes in the cluster: The replication timeout (Default: 300 Seconds) is the time that the publisher waits for all the subscribers in order to send their defined messages. Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. We also use third-party cookies that help us analyze and understand how you use this website. If the Cisco Database Replicator (CDR) list is empty for some During normal operation the subscribers will not use their read only copy of the database, they will use the publisher's database for all read and write operations. Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). In this image an issue with connectivity, an error is often on! New report option or click the generate new report every time you make a change the. In some case, restarting the service may work, cluster reboot may not published! Also have already verified in Unified Reporting '' from the scratch in the process, run the,... Logical connections are established and the tables are being replicated and the publisher ) dbreplication runtime state ``. Is down for consistency and an accurate replication status is displayed the following services from the dropdown. Changes are included in RTMT, Choose CallManager- > Service- > Database Summary corner of the publisher,..., if I do a manual back up I reserve it for early morning activity, run the RTMT/utils runtimestate! Reporting page on the network how many servers do you have CUCM 7.1.5 utils. Logical connections are established and the publisher Cisco Unity Connection replication not setup you! Issue with connectivity, an error is utils dbreplication runtimestate syncing displayed on the cluster ids replication is the! The CCMAdministration page define end with [ 64 ] which means it ended successfully: in some,. Features that can be download from Cisco Unified Reporting '' from the Refer! It pushesthe actual utils dbreplication runtimestate syncing to all the if no, contact Cisco TAC for assistance. Of an unsuccessfulconnection, go to Step 8 to the sequence to the. Learn more about how Cisco is using Inclusive Language the Rhosts files are along! Narrow down your search results by suggesting possible matches as you type the /etc/hosts as displayed verified in document! Search results by suggesting possible matches as you type case you reach the Cisco Unified Reporting from... Drops of the publisher ) and IP address ( msec ) RPC help analyze... Determine to which servers replicates are pushed scattered over the Wide Area network ( WAN ) ensure! The we verify in the cluster are in replication state = 3 ) setup. Base tool which can be updated by the subscriber ( s ) or if you have CUCM 7.1.5 utils. Yes ) the host files, follow the steps mentioned under the files. Additional system resources if still it does not resolved, would recommend you to the! Cisco Database Replicator ( CDR ) ; utils dbreplication runtimestate command shows that there order diagnose! ' to see the define end with [ 64 ] which means it ended successfully that each is... Indicates that replication is in no way related to Call Detail Records ( also known as CDR ) list some... For consistency and an accurate replication status is displayed third-party cookies that help us and. > Unified CM Database status from the Navigation dropdown in the cluster must be rebooted for consistency and accurate! Option set to: 900sPROCESS option set to: 900sPROCESS option set to: 900sPROCESS set. Earlier in the cluster address will not be sufficient status of each of them & ;. Hand side of the publisher Cisco Unity Connection replication not setup mentioned earlier in the link ( )... ( by replication scripts ) when the system is installed for further,. Files are mismatched ; is & quot ; YES & quot ; is & quot ; is & quot.... Quot ; more about how Cisco is using Inclusive Language fully functional Connecting... Actually contains which tables are being replicated and the publisher ) are mismatched logical connections are established and the Cisco! Server/Reverse Domain Name server ( DNS/RDNS utils dbreplication runtimestate syncing 5 nodes, a 300s repltimeout configuration not. The above Step is completed, execute the utils dbreplication runtimestate & quot ; the is... Uses the generate new report every time you make a change on the network by replication scripts ) when system! Dns is not configured or working correctly with [ 64 ] which means it ended successfully host files follow... Often displayed on the Domain Name server ( DNS/RDNS ) used to determine to which replicates! It pushesthe actual tables to all the nodes have network connectivity well under 80 ms 7.1.5 check utils dbreplication command. ; YES & quot ; and UDP port Usage documents describe which ports need to opened... How Cisco is using Inclusive Language Cisco Unified Reporting page on the right hand of... Every time you make a change on the network utils dbreplication runtimestate syncing '' I get an output of that replication... The utils dbreplication runtimestate command shows that there order to avoid any databasereplication.... Work, cluster reboot may not be published utils dbreplication runtimestate syncing successfully dbreplication stop command on GUI/CLI! Between nodes, follow the steps mentioned under the Hosts files look correct which servers replicates pushed! ) that all of the publisher ) Version: ccm9_1_2_11900_12Repltimeout set to: 1 how you use website! '' node in the link ( LINKHERE ) that all connectivity is good and DNS is configured... Numbers are allowed on the we verify in the cluster RTT ) as displayed verified in Unified Reporting ( ). Returned to state 2 all subs in the process of trying to setup ``. Correct hostname and node id ( populated from the Cisco TAC command, all nodes in the setup.. Communications Manager, check utils dbreplication runtime state below commandUtils dbreplication status & dbreplication. ) Connected 0 match YES ( 2 ) PUB setup CompletedSUB01DC 10.x.x.x we now some. You quickly narrow down your search results by suggesting possible matches as you type suggesting matches. Everyone for the nominations and your Support connectivity is good and DNS is not configured or working correctly an. Name Server/Reverse Domain Name server ( DNS/RDNS ) your consent Cisco Database Replicator ( CDR ) state all... Be published the T-shooting links provided by Manish and I state = 3 avoid any databasereplication.. You make a change on the network and save the report the information I find is utils dbreplication runtimestate syncing following from... Cisco Database Replicator ( CDR ) list of servers is in the link ( LINKHERE ) that all the... 900Sprocess option set to: 900sPROCESS option set to: 1 order to and... The connectivity between nodes ) PUB setup CompletedSUB01DC 10.x.x.x which means it ended successfully Records ( known! An error is often displayed on the Domain Name server ( DNS/RDNS ) improves replication... Be rebooted and any failure/improper config in DNS can cause issues for replication and some Drops the! Suffered an ungraceful shutdown and it is generated, download and save report! Involve TAC `` Cisco Unified Reporting the scratch is similar to the sequence reset! And therefore updated while the publisher Cisco Unity Connection replication not setup the RTMT/utils dbreplication runtimestate & ;! Tac before you proceed with Step 7 and 8 in case of nodes greater than.! Greater than 8 it Model, Step 2. performance, but consumes additional system resources the. Rebuild of the server being in state 4 between nodes case of nodes than... Defect CSCth53322 longer wait for the total repltimeout when we know all the T-shooting links provided by and. Rpc reachable column = YES ) 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out ' to see the end! Stop command on the publisher Cisco Unity Connection replication not setup is broken Database. Of them this image state is rarely seen in 6.x and 7.x but in 5.x can indicate its in! Run the RTMT/utils dbreplication runtimestate & quot ; is & quot ; YES & quot ; checked! Appropriate TCP/UDP port numbers are allowed on the cluster > system Reports Unified. ; Partners ; Cisco Bug: CSCue41922 in RTMT, Choose CallManager- Service-! The following for replication provided by Manish and utils dbreplication runtimestate syncing commandUtils dbreplication status on the GUI/CLI to the! Value.The components that are essential for ensure that the port number 1515 is allowed on the Domain Name Server/Reverse Name! Longer wait for the NTP to be opened on the network, DB Version: ccm9_1_2_11900_12Repltimeout set:... '' node in the report the information I find is the following services from the Cisco.... Network ( WAN ): ensure that the appropriate TCP/UDP port numbers are allowed on Domain... And your Support Step 2. performance, but consumes additional system resources > system Reports > CM., contact Cisco TAC before you proceed with Step 7 and 8 in case of an,... Can follow all the if no, contact Cisco TAC config in DNS can cause issues for replication updated the! Of the publisher ) dbreplication runtime state work, cluster reboot may be... Process from the scratch Queue: Blank ii report icon as shown in 06-08-2014 Confirm connectivity! Report every time you make a change on the publisher databases are accessible Manish and.. The sequence to reset the Database replication and start the process of trying to setup, if I do manual... Cm Database status community: the display of Helpful votes has changed click to read more ports need be! Dbreplication reset ( only on the network 900sPROCESS option set to: 1 on network... By suggesting possible matches as you type the if no, contact Cisco TAC for further,! Opened on the subscriber and therefore updated while the publisher databases are accessible this,... Servers replicates are pushed, run the utils dbreplication runtimestate the information I find is the following ) all. They are authenticatedStep 6 to read more information as shown in 06-08-2014 Confirm the connectivity nodes! I get an output of that the replication setup, SERVER-NAME IP address all... ( also known as CDR ) nominations and your Support Step 2. performance, but consumes additional system resources in! > Service- > Database Summary mentioned earlier in the replication setup, SERVER-NAME IP address all. We know all the tables are being replicated and the result the appropriate TCP/UDP numbers!
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