Keyboard shortcuts You can use an external keyboard to navigate HBO Max and control playback. I don't use Netflix any longer, so I can't say how you change the track being used. Click the Sound page on the right side. How do I get rid of audio commentary on my TV? Im sorry youre having trouble! These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Anyway thank you again. Redownloading the app also didn't fix it. It worked for this set (at an airbnb home), anyway! It will be interesting to see how Roku decides to use this feature in the future. In the upper-right corner, tap the Audio and Subtitles button. A number of Roku TV owners have recently been reporting that their TVs have started narrating to them, saying things like "press the power button to turn on the TV." Yes, I have used *. During playback, press up on your remote and open the Settings menu Under the Audio options, select English Audio Description *On Apple TV, swipe down to open the Settings menu then select English Audio Description from the Audio options. Thanks for the note! Then, press the '*' The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. He then spent eight years as a content lead on the Windows team at Microsoft. I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). When the light turns off, release the button. That's not the audio guide. Disney+ debuted November 12, 2019. Links on Android Authority may earn us a commission. If that didnt work for you a commenter left these instructions in the comments: I found it inside of the Disney+ app area. This is a new feature that Roku has introduced with its latest firmware update. Press the up arrow until the little square at the top right of the screen is highlighted. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Even a digital version of the manual can be helpful in this case. If the TV is muted, it will show a lightbulb icon on the screen. Ive been looking for this answer all day! You can let her know that you would like her to only use Roku when you are not home or when you are both in the same room. The narration is so distracting. Save my name, email, and website in this browser for the next time I comment. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. This cookie is set by GDPR Cookie Consent plugin. This channel has a wheel that lets you turn off descriptive audio, captions, and subtitles. Sorry it didnt work for you! How to navigate the Roku interface using the screen reader In that case, youll need to reset your Roku to factory defaults and set it up again. Scroll down to "Audio & subtitles" and disable the "Descriptive audio" setting. Press the Rewind button twice. I don't know how it even came on, but it's driving me crazy! ME TOO! If youve been using a Roku streaming device lately, you may have noticed that your TV has been narrating everything that goes on. The audio description bug has been ongoing for quite some time. You can turn off the voice on Roku by pressing the asterisk button on the remote control four times quickly. The Star button is located below and to the right of the directional pad on the Roku remote. The steps for disabling audio description will differ for the models of the Sony TV. If youre finding the narration annoying or disturbing, there are a few things you can do. Here is a simple step-by-step fix. How To Play Audio Through Headphones And Speakers Ps4, How To Turn Off Descriptive Audio On Amazon Prime. It is at this point that you can TOGGLE it OFF or ON at this point. Even if this feature is great for the visually impaired but it can be an inconvenience for the viewing experience of others. Nothing worked but THIS WORKED!! When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. DMCA. Fortunately, both are easy to toggle on and off. I could NOT figure out how to turn this off on the Roku I was streaming it on. Scroll down to the Audio section and toggle the Descriptive Audio switch to Off. The second is via software. To disable Video Description, enter your TV Settings by pressing MENU on your remote control, then select Accessibility, then Video Description. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Yes this worked for me!! You can access both the website and app for HBO Max. To turn the audio descriptions on in your videos is the same for both platforms. I fixed it. When you navigate to a particular setting, Audio Guide will give you a sample of how it will sound at that speed. Uninstall the app, download it again, then run the app. First, make sure your Roku is up to date. What app are you using? If you are entirely sure of this whole thing, then the best thing to do is to go through the user manual of your TV. Then click back on English-Original. That fixes it, now if only HBO would actually fix bugs in a timely manner. heres a workaround for now! Note: If you are unable to find the menu items above, then you need to check your operating instructions manual in order to find the Audio Description settings in the Sound menu. There are a few ways to turn off video description on Roku. 2. Hopefully one of these solutions will fix the problem and your Roku will stop narrating everything. The cookie is used to store the user consent for the cookies in the category "Performance". I googled, HOW TO STOP ROKU FROM TALKING. If you dont want to listen to the audio description, you can turn it off on your TV. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). Manufacturer support & warranty resources, Charges of $25.00 twice on my checking account I would like to know why. Finally, you can press the Menu button on your TV remote and use the arrow buttons to select the System option. Click on a title such as Soul, you will see a full feature screen describing the movie. Drove me crazy for a few days. If the narration stops, then the closed captioning service is probably not working properly. Follow the steps to turn off the voice guide: Audio description is important for visually impaired people since it is a narrative explanation of the video. You can let her know that you dont like it when she talks on Roku because it is preventing you from concentrating on your work. Once enabled, the screen reader (formerly known as the Audio Guide) will speak aloud text and descriptions from the Roku user interface, including your various streaming apps. I'm not talking about the guide. And I was not about to wait on hold for hours only to be disconnected lol! Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. To turn on audio descriptions, click an option under the "Audio" category. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. Click the middle of the circle button on your Firestick remote. Definitely try going through all your tv, speaker settings etc. So why has Roku added this feature? To disable descriptive audio on your Apple TV, open the Settings app and select Accessibility. The directional pad is plus-shaped and is in the center of the remote. Your Roku wont automatically trigger the Audio Guide when you press the * button four times anymore, but you can always come back to the Settings screen to enable or disable the Audio Guide. Is there something else I can do? Then, select Accessibility and toggle off the Video Description option. The tv in my bed room. This audio guide reads text and all that is on. You will need one to fix the audio description problem on HBO Max. I logged in first thing in the morning and started watching Noelle! Then use the arrow buttons to select the Audio option and finally use the arrow buttons to select the Off option next to Audio Description. If youve already restarted and updated the app, then it could be a problem that occurred during installation. The audio guide can be turned off in Roku's accessibility settings. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. To disable the talking voice, simply press the asterisk (*) button rapidly 4 times.. For some models like the TCL Roku TV, you will need to press the asterisk (*) button once while a video is playing, select "Accessibility" > "Screen Reader", then toggle the setting to "Off".Alternately, you can navigate to the setting using the menus. how do i turn this off? Next, navigate to the Settings menu and then press Enter. The narration can also be turned off if you dont want it. Go to the Roku home screen and select Settings, 3. The restart will begin, though it may take a few seconds. These cookies will be stored in your browser only with your consent. The fastest way to fix any problem with the HBO Max app is to restart it. I have pressed the * key the 4 times just in case but I still can't shut it off? The cookie is used to store the user consent for the cookies in the category "Other. Reseting to factory default didn't fix it. How do I get the girl to stop talking on Roku. I posted a new comment about fixing this in Disney+ app. Next, choose "Source" and make sure the toggle under Audio Description . On most TVs, audio description can be turned off by pressing the "Audio" or "AD" button. Audio Descriptions narrate information about actions, characters, scene changes, on-screen text, and other visual content. Fix 4 - Disable Audio Guide. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. If you are one of them, then read this complete guide and find out the ways to turn off the captions on TV. Turning off the audio description varies depending on your TV model since TVs have different remote control and Settings menu. In this case that Roku has introduced with its latest firmware update few seconds the., then read this complete guide and find out the ways to turn this off on the Roku remote of... 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Goes on a full feature screen describing the movie commenter left these instructions in comments!
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