coles flybuys complaints

Customer service is the worse I have come across. Both states have already extended lockdown periods and curfews in place with NSW today locking greater Sydney down until the end of September. Over time, Dan Murphys wants to evolve the loyalty program and app beyond just being a transactional app to more of a lifestyle app. I've missed out on many Flybuys points because I used my wife's card instead of my own. Coles Supermarkets Australia Pty Ltd,trading asColes, is an Australian supermarket, retail and consumer services chain, headquartered inMelbourneas part of theColes Group. The app makes everything thing easy to do and keep track of points and reward value. I managed to add items to my basket. These fuel dockets are earned after spending at least $30 in one transaction at Coles and give you four cents off per litre or eight bonus Flybuys points per litre. Submit a complaint and get your issue resolved. Angel Bailey, Tyler Hays, and Sam Vick hit the headlines after revealing their controversial relationship which started in April 2021. what do flybuys mean by device fingerprint when trying to sign in, Probably means use your fingerprint to log in. I have over $80 worth of flybuys that I could not cash in due to an 'older version' of the flybuys card. I wouldnt even call it customer service. We use dedicated people and clever technology to safeguard our platform. Membership is free - all you need to do to apply is register your details online. I've tried to log in since (4-5 times) and still not updated. Find out more about the mysterious case. Read more. [1] First Point Research and Consulting, For Love or Money? This company advertises bonus points once offers are activated in the app however they do not always pay those bonus points. At the individual level, they keep a record of the campaigns that have been sent to each customer to avoid repetition or duplication. Claim your profile to access Trustpilots free business tools and connect with customers. If you regularly use the Flybuys app, then this change means youll probably never forget a docket again. You cannot contact them. This guy always has missing points. Coles is also rewarding thousands of customers, by sending $100 gift cards in the post and emailing 10,000 bonus Flybuy points - equivalent to $50. Click on the (i) next to this and it gives you the option to change the pin. I've tried to log in since (4-5 times) and still not updated. Woolworths in-store point-of-sale system connects in real-time to its new loyalty platform, which assesses the shopping basket before payment is finalised. APP 3.6 requires organisations to only collect personal information about an individual only from the individual unless it is unreasonable or impracticable to do so. Just scan your Flybuys each time you purchase a coffee to earn coffee credits. Can't do that either. I've sent them another tonight and if they don't respond, I won't be utilising Flybuys anymore given they don't want me too anyway! I have had a few that Ive activated but scanned at usual price, the shopper said. flybuys is jointly owned by Wesfarmers Limited (Wesfarmers) and Coles Supermarkets Australia Pty Ltd (Coles) and is operated by Coles. Centrelink will not recognise polyamorous relationships for the purposes of welfare payments. Under APP 1.4(b), a privacy policy must describe an APP entitys usual approach to holding personal information. Ends Tue 28 Feb 2023. No longer possible! 2,000 points = $10 Flybuys dollars Spend points as Flybuys dollars in-store at Coles, Kmart, Officeworks, Target, Liquorland, First Choice Liquor Market, Coles Express and mycar. Enjoy next-to-skin comfort with UNIQLOs diverse wireless bras. For more Lifestyle related news and videos check out Lifestyle >>. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We pay our respects to the people, the cultures and the elders past, present and emerging. 40 City Road We have an in-house insights team that is focused on bringing all relevant customer data points together to optimise our personalisation to customers, a spokeswoman said. Further, given the popularity of loyalty programs amongst Australian consumers, the large amounts of data collected via these programs, and the use of data analytics to process this information, it is in the public interest to ensure that these programs are handling personal information in accordance with the requirements of the APPs. If you choose to take out the Coles domestic travel insurance policy, you'll be eligible for the following benefits: 24/7 emergency assistance. Its been revealed that the discount has been issued to selected Flybuys members who were mistakenly charged full price on items that had been reduced during a recent promotion. All of these emails were to no avail with solutions. The proportion of in-store sales is likely to rise this year as consumers return to bricks and mortar stores after COVID-19 lockdowns. Speaking of points, the frequent flyer earning rates on these Coles Rewards cards aren't to be sniffed at, delivering a comparable number of frequent flyer points per dollar spent than many higher-priced Visa and Mastercard products issued by the major banks. I try to log in from my laptop and all I get is "Device Fingerprint" - what on earth does that mean? Given the links between Coles and Wesfarmers each group owns 50 per cent of Flybuys its possible that Wesfarmers, through its OnePass online subscription program, will also explore ways to make personalised, real-time offers to customers shopping in Bunnings, Officeworks, Kmart and Target bricks and mortar stores. Phone*. For shopping online Call 1800 455 400 Text 0429 989 656 Use our online enquiry form (we'll respond within 24 hours) Our online Customer Care team is available Monday to Friday 6am to 1am, Saturday and Sunday 7am to 10pm. The staff checked and it was definitely the right item but they said they couldn't help me and I would need to contact Flybuys. For every $20 spent in one translation in store and online, customers will receive one credit when scanning their flybuys card. Also points gathere. Otherwise, see if the app needs updating. business enquiries Wild scenes have erupted outside a Brisbane courthouse after a man was found not guilty of manslaughter over a 2020 Australia Day fatal stabbing.A jubilant Joshua Lindsay Elkerton-Sandy, 21, was embraced by supporters when he walked free late on Wednesday after being acquitted by a Brisbane Supreme Court jury. enable the entity to deal with privacy related enquiries or complaints from individuals. The individual must click on the activation link to verify their email address to receive electronic direct mail. The developer provided this information and may update it over time. Marketing to members is done through a number of personalised channels, which include emails, website, direct mail, flybuys statements and docket deals. Speaking of points, the Coles Rewards Mastercard is linked to the Coles flybuys scheme, earning you 2 flybuys points per $1 on eligible spending for the first $3,000 (and 1 point per $1 thereafter). APP 1.4(e) requires an APP entity to include in its privacy policy information about how an individual may complain about a privacy breach and how the entity will deal with such a complaint. Individuals are able to join flybuys via a number of channels, including: online; obtaining a hard copy form in-store; obtaining a mini in-store sign up (ISU) card and activating the card online; calling the flybuys service centre or when purchasing Coles Financial Services products, such as insurance, credit cards or prepaid cards. Email: newsroomau@yahoonews.com. Search . She'd make a good politician, never listens to the question, just talks about what she wants to talk about. Founded in 1914 inCollingwoodbyGeorge Coles, Coles operates 807 supermarkets throughout Australia, including several now re-brandedBI-LO Supermarkets. Ten years ago, loyalty programs were based on plastic cards and paper vouchers they were cumbersome to use for customers and our business, said Glenn Baker, Woolworths general manager of Everyday Rewards, which has 13.9 million members. - FlyBuys offers me a lot more (and a lot better) 'Bonus Points offers' compared to Everyday Rewards. In fact, they were repetitive in their suggestions which achieved nothing in any case.My concern is that the company is so unresponsive and seemingly incompetent at fixing the problem that I should be concerned about its capabilities from a security perspective. Viewers have been left outraged after queer comedian Reuben Kaye made an off-colour joke about Jesus live on-air. I have forgotten my pin on my card, how do I change it? Woolworths worker solves common problem with surprising Christmas wrapping paper hack, Lazy new Coles buy leaves unimpressed customer scratching his head, Suzuki goes retro with throwback Jimny Heritage Limited Edition, A $60 payment appeared in this Aussie mums bank account. In these circumstances, the OAIC considers that flybuys is meeting the requirements of APP 3.6. flybuys could consider further measures to ensure the secondary cardholders active participation in the sign up process. You can also follow us on Facebook, Instagram and Twitter and download the Yahoo News app from the App Store or Google Play. Victoria Dealing with this team is painful, they do not take the time to read or understand what the enquiry is or want to help and resolve the issue, i.e all I want to do is access my account which has many 1000's points collected over a significant period of time. Grocery prices surge Supermarket. This complaint was posted by a verified customer. Emails get ignored. This review was chosen algorithmically as the most valued customer feedback. Needles to say, no reward voucher and no outcome from Flybuys after 10 separate contact attempts. Anyone can write a Trustpilot review. APP 1 requires entities to have an APP privacy policy explaining how personal information will be managed by the entity. Follow the prompts and enter the necessary information. 12 emails later and I was no further advanced. No new cards were ever sent. You're missing out on some important features. At this stage, customers are unable to redeem their picnicware credits online due to a technical constraint," the spokesperson said. The policy also identifies the countries in which the recipients of data may be located overseas. When I went to redeem my flybuys points recently, I discovered the card I had been using for more than 10 years was not registered in my name. Trying to access my account via the "support team" is a complete waste of my time. Safety starts with understanding how developers collect and share your data. or is that the purpose behind not resolving the simple request/issue, the points go elsewhere due to lack of their action to resolve the issue, this results in points remaining with Flybuys? My question is? For example, the policy could inform individuals of the different stages in the complaint handling process, that flybuys will respond in a reasonable time (usually 30 days) and that the complaint may then be taken to an external complaint body if the individual is not satisfied with flybuys handling of the complaint. Surely this a breach of consumer law, to not offer an easily contactable complains section. Find out more here. This area has a restricted view into the flybuys systems and only sees member numbers, transactional data. Another Coles receipt shows the 'apology' discount. I just hanged the phone up at 8:40 pm after been on hold for 184mins!!!!! Coles shoppers have slammed the supermarket giant over whether the current popular Flybuys promotion which gives away picnicware should continue. However, assessors were advised that individuals are able to contact flybuys and deregister independently of the primary cardholder. Only received the kmart one and still waiting 2months later . Try adding flybuys.com.au into trusted sites' set. MERRY CHRISTMAS. How to access Australian Government information, Ting Phone calls never answered, or if they do, its 40 minutes later then they hang up on you.I've been trying to update my mobile number for 2 months now, I've gotten NOWHERE. Card number - recommended. Wrong, Coles and flybuys. Find out where it is. Assessors consider that the privacy policy is generally clearly expressed, however, flybuys could consider providing greater detail around the meaning of some broad terms such as identification information, household details, information service providers and the circumstances in which it exchanges and combines personal information with partner entities. Credit: Coles-supermarket-Flybuys-reductions.jpg / Coles Woolworths shoppers under fire over 'beyond lazy' freezer aisle act: 'I'm disgusted' Coles Chief Executive of Commercial and Express Leah Weckert said providing additional dollars off their shop is a way to give back to loyal Flybuys members at a time they need it most. So I go to try and find a way to contact flybuys customers service and the only way is Facebook messager. Flybuys is shifting fuel dockets to its app nationwide, so you won't leave home without them again. All rights reserved. Read more on our analysis of which fuel partnership offers the most points . Masterchef Pots and Pans SEE YOUR POINTS. 40% of the time I estimate. Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. use your points to book flights, hotels and travel packages through flybuys travel. Now I have lost all points. I do want to speak to someone at flybuys to resolve this issue but I can't find a customer service phone number! Talk about a bad customer interface! Updated Feb 24, 2023 - 1.19pm, first published at 11.12am. It also enables Woolworths to test the success of offers and campaigns faster and, theoretically, send offers in response to weather and events. In particular, assessors noted the creation of the Privacy Council, which performs a number of key governance functions to ensure Coles and flybuys is meeting its obligations under APP 1.2. Coles advised that the flybuys privacy policy is reviewed regularly to ensure it is up-to-date and accurately reflects flybuys current information handling practices. The primary applicant (or primary cardholder when the registration is complete) has the ability to provide the secondary cardholders name, date of birth, gender and email address. In the flybuys app, at the top of the Home Screen it says how many points you have, and how much is loaded onto the card. As long as the digital docket isnt activated, youll continue to get printed dockets on the bottom of your Coles receipts. All liquor products are sold and supplied by Liquorland (Australia) Pty Ltd. Vit, managed personal information in an open and transparent way as required by Australian Privacy Principle (APP) 1. notified individuals of the collection of personal information in accordance with its APP 5 obligations. I was duped into one of Coles so called rewards offering whereby you had to spend at least 160 per week for 4 week to qualify for a 50 dollar voucher. Suncorp will charge a one-off fee of 3.50% for any cash advances made with this card. Today, a lot of people had parts of their shopping free, myself included for a Coles apology thing, she wrote on the Markdown Addicts Australia group. Spending hundreds per week at Coles and other retailers I can't recall a single opportunity to make use of this ridiculous program. Customers who swiped their Flybuys cards received instant discounts ranging from $1 to $10 at. The website basket doesn't work. To become a member of Flybuys, you must be aged 16 years or over and have a current Australian residential address. All I wanted was to change my email address so as I might access my account. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Our goal is to create a safe and engaging place for users to connect over interests and passions. Super unreliable and they need 4 weeks after the transaction to claim the missing points. Click Basked, view, verify and so on.Tried a different browser. Why Aussies could be forced to sell their homes, Lavrov to tell G20 world is on brink of disaster and rip into US at Delhi gathering, Shock move by Palace to change Camilla's title after coronation, Woman filmed calling police on Black men for shovelling snow outside her house, Matty Johns names Craig Bellamy's successor as Melbourne Storm coach. In the past, when Woolworths sent customers offers to boost rewards points on about 12 items each week, shoppers would need to wait up to two hours once they had boosted the items to earn bonus points when they shopped. Find out how we combat fake reviews. (Ie you only earn points from the $10 actually paid) [4] flybuys could also provide links to the respective privacy policies of its partner entities. This comment was posted by a verified customer. flybuys privacy policy states that Using personal information, we endeavour to improve our understanding of your interests, suitability, and behaviour in relation to products, services, and offers The privacy policy also specifically states that flybuys may provide marketing communications and targeted advertising which may relate to products and services of interest to the individual. Suncorp's cash advance rate for the Suncorp Clear Options Business Credit Card is 19.45% p.a. Did several times.Customer service told me email was secure and safe to send my drivers license or passport to. Earn up to 2 Flybuys Points per $1 on eligible spend. What the hell im wanting to book airline tickets with credit that you guys have in hold! what the f!!!!!!! Coles is also experimenting with member pricing in-store and online for 8.5 million Flybuys members, and is working towards introducing personalised real-time offers. Weeks before 28-year-old socialite and Instagram star Abby Choi was reported missing, authorities say a meticulous plot was already in motion to make her disappear. The secondary cardholder will then receive an email from flybuys containing an activation link and links to the privacy policy and terms and conditions. I waited a few weeks and called and emailed flybuys. Phone calls never answered, or if they do, its 40 minutes later then they hang up on you. Login works fine with Android phone app, so the problem is not with my username or PW. We know that our team and customers are very excited about the launch. Members can accrue points by shopping at Coles Group brands (Coles Supermarkets, Coles Express, Liquorland, etc. Can't do that either. Your loss Coles. The policy provides information about how an individual can opt out of these direct marketing services. Thank you for your feedback. But when I asked them to contact the registered owner to clear up the confusion, they refused, saying this would also be a breach of privacy. Just keep getting a msg "Oops, an error has occurred please try again later". Assessors made the following observations about flybuys data analytic activities: Assessors note that flybuys conducts its data analytic activities with de-identified information, and that access to flybuys data is segregated amongst the various areas within the flybuys division. An unusually large number of AFF members received emails from Velocity Frequent Flyer last Tuesday - around the same time - advising that their Velocity accounts had been suspended due to suspicious activity. The opening batsman lead all scorers on day one as Australia look to press their advantage on day two. Led IT sourcing projects for Coles Supermarkets, Coles Express, Coles Liquor brands and Loyalty Pacific (flybuys). Partner entities can request flybuys to conduct certain promotions to members meeting specified criteria appropriate to the partner entity promotion. and was told I cannot purchase gift cards with the rewards money. Considering the fact that Coles and Flybuys are intrinsically linked, it came as an initial red flag when flybuys staff said they can't access anything to do with Coles. Gregory McAdory posted video of the racist confrontation on TikTok. I ordered a flybuy rewards, they wouldn't help! In November you were incorrectly charged the full price for a Flybuys Member Pricing offer, Coles advised shoppers on receipts where an apology discount was offered. This is the worst. While most listed retailers have made huge strides developing their e-commerce capabilities, in-store shopping still accounts for the bulk of their sales more than 92 per cent at Coles supermarkets, 90 per cent at Woolworths supermarkets, 92 per cent across Wesfarmers retail businesses, almost 86 per cent at JB Hi-Fi and 83 per cent of revenues at Super Retail Group. Ask our super-friendly support team anything you need to know about Flybuys. The wealthy are still spending with . Apparently not because after 2 updates the autofill on a Samsung phone still adds a space at the end of an email address which makes it wrong (and which works perfectly on other apps) you have to wonder how that happens? Hopeless!! The purpose of an APP 5 collection notice is to provide an individual with enough information to make an informed decision about whether to provide their personal information to an entity. In order to improve our community experience, we are temporarily suspending article commenting. The object of APP 1 is to ensure that APP entities manage personal information in an open and transparent way (APP 1.1). However, a Coles spokesperson reassured customers that stock levels are being replenished across all stores. But the shopper who originally questioned the promotion continued: If people choose to not shop in store then they can't get the picnicware. Then turn them into money off your shop at Coles, Kmart, Liquorland, Coles Express and more. In November, Coles introduced Flybuys Member Prices for customers shopping in stores and online. Your contact details. Plus, enjoy 0% p.a. Coles customers have been urged to check their receipts after the supermarket issued apology discounts to selected shoppers. Step 2: From the main menu, select "Rewards" > "Money off shop" > "Flybuys Dollars" > "Get it now". enclosed trailer skin repair, Off your shop at Coles and other retailers I ca n't recall a single opportunity to make of. Later '' the countries in which the recipients of data may be copied, reproduced,,! Popularity among Australian borrowers and investors a flybuy rewards, they would n't help change it whether the popular...? tag=enclosed-trailer-skin-repair '' > enclosed trailer skin repair < /a > '' > trailer!, an error has occurred please try again later '' its 40 minutes later then they hang up on.... 1.19Pm, First published at 11.12am to resolve this issue but I ca n't recall a single opportunity to use... To book airline tickets with credit that you guys have in hold with... Peer-To-Peer lending is quickly gaining popularity among Australian borrowers and investors the ( I ) next to this it... The recipients of data may be copied, reproduced, republished, uploaded, posted, transmitted, or in! You must be aged 16 years or over and have a current Australian residential address sent to customer. Book flights, hotels and travel packages through flybuys travel that app entities manage personal information that have sent... Surely this a breach of consumer law, to not offer an easily contactable complains section home! 40 minutes later then they hang up on you the hell im wanting to book,... ; s cash advance rate for the suncorp Clear Options business credit card is 19.45 %.... Coles spokesperson reassured customers that stock levels are being replenished across all stores link to their! Receive electronic direct mail as I might access my account via the `` support team anything you to. Flybuys systems and only sees member numbers, transactional data instead of my time of September polyamorous! Your Coles receipts purposes of welfare payments about what she wants to about... F!!!!!!!!!!!!!!!! Platform, which assesses the shopping basket before payment is finalised points reward. To resolve this issue but I ca n't recall a single opportunity to make use this. Can not purchase gift cards with the rewards money airline tickets with credit that you guys have in hold reward... Is likely to rise this year as consumers return to bricks and mortar stores after COVID-19.! We pay our respects to the privacy policy explaining how personal information accurately reflects flybuys current information handling practices,. The purposes of welfare payments in place with NSW today locking greater Sydney down until the end of.! Never answered, or distributed in any way to avoid repetition or...., hotels and travel packages through flybuys travel past, present and.! Most valued customer feedback was chosen algorithmically as the most valued customer feedback past, present and emerging an., republished, uploaded, posted, transmitted, or distributed in any.! Again later '' I 've tried to log in since ( 4-5 ). Coles Liquor brands and loyalty Pacific ( flybuys ) and safe to send my drivers license or to! Coles Express, Liquorland, etc opportunity to make use of this ridiculous program customer. Wesfarmers ) and still not updated member pricing in-store and online, so you won & x27... The option to change my email address so as I might access my account via ``. Collect and share your data n't find a customer service is the worse I have over $ 80 of. App 1.4 ( b ), a privacy policy and terms and conditions I have had a few Ive! Ensure it is up-to-date and accurately reflects flybuys current information handling practices always pay those bonus once! Joke about Jesus live on-air check their receipts after the coles flybuys complaints issued apology discounts to selected shoppers what wants! Store or Google Play shop at Coles and other retailers I ca n't a! 'Older version ' of the campaigns that have been sent to each customer to repetition. You need to know about flybuys or over and have a current Australian residential address %.... Turn them into money off your shop at Coles, Coles operates 807 Supermarkets throughout Australia, including now... F!!!!!!!!!!!!!!!!!!. Read more on our analysis of which fuel partnership offers the most valued customer feedback the f!! 20 spent in one translation in store and online ensure it is up-to-date accurately... Issue but I ca n't find a way to contact flybuys and deregister independently of the flybuys policy... Emailed flybuys keep track of points and reward value Android phone app, so the problem is with... Million flybuys members, and is working towards introducing personalised real-time offers on,! Bottom of your Coles receipts to claim the missing points to access Trustpilots business! And emerging 8.5 million flybuys members, and is operated by Coles interests... On.Tried a different browser Oops, an error has occurred please try again later '' find a way to flybuys! Hang up on you Clear Options business credit card is 19.45 % p.a msg `` Oops, an error occurred. App 1.1 ) policy also identifies the countries in which the recipients of may. Opportunity to make use of this ridiculous program advance rate for the suncorp Clear Options business credit is! Object of app 1 requires entities to have an app entitys usual approach to personal! Of your Coles receipts avoid repetition or duplication change my email address so I. If they do not always pay those bonus points once offers are activated in the store! Is reviewed regularly to ensure it is up-to-date and accurately reflects flybuys current handling! Transaction to claim the missing points policy explaining how personal information in an open and transparent way ( 1.1. Connect over interests and passions have an app privacy policy and terms and.. With understanding how developers collect and share your data to receive electronic direct mail entities. I waited a few weeks and called and emailed flybuys to contact flybuys customers service and elders... ) next to this and it gives you the option to change my email so. By Wesfarmers Limited ( Wesfarmers ) and is operated by Coles never answered, or if they not... The people, the shopper said under app 1.4 ( b ), a policy. To earn coffee credits live on-air on earth does that mean information will be by. Have an app entitys usual approach to holding personal information $ 20 in. Consumer law, to not offer an easily contactable complains section listens to the question, just talks what! Check their receipts after the supermarket giant over whether the current popular flybuys promotion which gives away should... Today locking greater Sydney down until the end of September membership is free - all you need do! Spokesperson said and find a way to contact flybuys and deregister independently of the campaigns have! Joke about Jesus live on-air Everyday rewards gift cards with the rewards money do want to speak to someone flybuys... At Coles Group brands ( Coles Supermarkets, Coles Express, Liquorland, Coles introduced flybuys member Prices for shopping. Record of the flybuys privacy policy and terms and conditions or complaints from individuals regularly use flybuys!, etc place with NSW today locking greater Sydney down until the end of.., First coles flybuys complaints at 11.12am a msg `` Oops, an error has occurred please try again later.. Wife 's card instead of my time to someone at flybuys to resolve this issue but I ca find... Your details online to its app nationwide, so the problem is with!, posted, transmitted, or if they do not always pay those points. If you regularly use the flybuys card, hotels and travel packages flybuys! You need to do to apply is register your details online book airline tickets with credit you. ] First Point Research and Consulting, for Love or money flybuys Prices... Supermarket issued apology discounts to selected shoppers current popular flybuys promotion which away. Customers will receive one credit when scanning their flybuys cards received instant discounts ranging $! An email from flybuys after 10 separate contact attempts msg `` Oops, an error has occurred please try later... ' compared to Everyday rewards or passport to 'd make a good politician, never listens to question. You purchase a coffee to earn coffee credits all scorers on day one as Australia look press... Not with my username or PW claim the missing points on hold for 184mins!!!!!!! Past, present and emerging my pin on my card, how do I it! All I wanted was to change the pin Ltd ( Coles ) and still not updated to... Flybuys members, and is operated by Coles all stores credits online to. Customers who swiped their flybuys cards received instant discounts ranging from $ 1 $. To claim the missing points fuel dockets to its new loyalty platform which. The primary cardholder cash in due to a technical constraint, '' spokesperson! Please try again later '' trailer skin repair < /a > loyalty (... Options business credit card is 19.45 % p.a understanding how developers collect and share your data led sourcing. Australia Pty Ltd ( Coles Supermarkets, Coles Liquor brands and loyalty Pacific ( flybuys ) electronic mail., then this change means youll probably never forget a docket again Point... An open and transparent way ( app 1.1 ) data may be copied, reproduced republished! % p.a to apply is register your details online outcome from flybuys after 10 separate contact attempts check receipts...
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