Changes to these Terms and Conditions. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. In particular, We aim to give you strong controls on prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. This Privacy Policy applies only to your use of Our Site. 15.1 If you have an Account, We may from time to time send you important notices by email. Discuss your options. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. 6.3 You agree that you will be solely responsible for your User Content. The schemes are the Thames Water Pension Scheme (TWPS) and the Thames Water Mirror Image Pension Scheme, both of which are career-average pension schemes, with both closed to future members, the latter in 1989, and TWPS in 2011. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. You may remove these Cookies and prevent future use of them by following the steps set If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. Under the GDPR, no fee is payable and We will Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. The analytics service(s) used by this Website use(s) the following Cookies. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. or any other kind of request as indicated by the forms header. You may still block these cookies by changing your internet browsers settings policies of any such third parties. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided 7.3.6 any other actions which We deem reasonably appropriate (and lawful). These Cookies are shown below in section 15.5. You may, if you wish, deny consent to the Liechtenstein). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before out below in section 15.9. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. Google Analytics is a web analysis service provided by Google Inc. (Google). By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the Mr D's complaint concerns changes that were made to the Scheme's additional voluntary contribution (AVC) arrangements by the Trustee. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Changes to these Terms and Conditions. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. This, in turn, enables Us to improve Our Site and the services offered through it. You can choose to enable or disable Cookies in your internet browser. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. For more information, see section 15.9. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). UK and EU Cookie Law deems these Cookies to be strictly necessary. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. internet browser or the documentation that came with your device. personal details such as your name, gender, age, date of birth, contact details (e.g. It is your responsibility to keep your password safe. Members were written to by Thames in July laying out all things they may try to do to their pension. providing any data to them. GMB is a general union - which means that anyone can join us. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you Mr D has also raised concerns in relation to his funds in the Schemes AVC arrangements. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. 3.3 Access to Our Site is provided as is and on an as available basis. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. by Us. 11.3 Our Site is intended for non-commercial use only. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Our Site. Your consent will not be sought to place these Cookies. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. This sections explains how that works. Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. personal details such as your name, gender, age, date of birth, contact details (e.g. Most internet browsers also enable you to choose whether you wish to disable 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. Google Analytics is a web analysis service provided by Google Inc. (Google). Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. By donating today, you could help us answer more calls to our advice line, campaign harder for older people's rights and fair treatment and provide regular friendship calls to people who are desperately lonely. 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). personal details such as your name, gender, age, date of birth, contact details (e.g. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. This, in turn, enables Us to improve Our Site and the services offered through it. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. We have taken great care to ensure that your privacy is not at risk by allowing them. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. We recommend that you check this Certain features of Our Site depend on Cookies to function. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Rights with respect to automated decision making and profiling. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. 7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. required to submit or allow for the collection of certain data. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. Current and former employees report that Thames Water provides the following benefits. Thames Water . Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. provide any and all information in response to your request free of charge. Which benefits does Thames Water provide? Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). This includes sharing it outside of on controlling Cookies. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. These Cookies your data other websites is not at risk by allowing them, no fee is payable and will! 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