Five stars for a great company!!! ", I would like to take this opportunity to commend the Read More. Marianna is our contact at Neptune. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? There to assist even after Read More. How it works Benefits. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Get the latest information on promotions. "text": "The average cost of a traditional funeral is $6,862.00. Thank you again for your services, You were a joy to work with. 1-800-637-8863 . "@type": "Question", A similar suit was filed in May 2017, and in September of that year, these two complaints were combined into a class action lawsuit. Neptune Society of Northern California - Walnut Creek. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. "@type": "Answer", "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. 17. All rights reserved. Let's be real for a minute, people. Establishment: 1981. CONSUMER PROTECTION NOTICE. Ron O. Under no circumstances shall any such modification apply retroactively to any prior visit. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. "text": "Yes. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Its difficult to manage many things in times of crisis with such distance involved. We live in Wisconsin, they in Florida. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. ", },{ View or download your statements. Thank you for all your help and support. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes)." Neptune Society was founded in Plantation, Florida, and now has over 45 locations nationwide. } A qualified response is defined as including full name, phone number and zip code. Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . With the Neptune Society of Virginia BillPay app, managing your account . "acceptedAnswer": { You can plan and organize or choose not to. "@type": "Answer", Let's be real for a minute, people. "@type": "Answer", Neptune Society is the largest provider of affordable cremation services in the nation. The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. GENERAL INFORMATION. "acceptedAnswer": { } Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. 9. TRADEMARK INFORMATION. Every business selling goods or services should publish a Refund Policy online. Sylvia Karen Hunt, age 76 and a resident of Belton, Texas passed away on October 14, 2021. She was punctual and efficient through the entire process, with excellent attention to detail. "name": "What happens at the time of death? Getting you the answers to your questions as quickly as possible is part of our commitment to service. ", },{ I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." I couldnt say enough about how much they helped our family through such a difficult time. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. "name": "Is embalming required? 21. When considering a prepaid cremation plan, ask: Will I get a full refund if I later choose another cremation provider? We were quite a distance from my father and his wife. You agree not to display or use in any manner any of these without our prior written permission. Even though I will not be purchasing from Neptune Society, I believe . Voyager 2 also made the definitive observations of the planet's rings and saw storms . If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. } . They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Last Update Date: 2021-04-01. The Service may provide, or third parties may provide, links to other World Wide websites or resources. "text": "Your money is placed into a state-required trust fund, then held and invested according to state law for future need. "name": "If I die overseas, what happens to me? You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. Ripoff Report Needs Your Help! Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Completely caring respectful to everyone. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. 06/28/2022. I have been, and will continue to recommend you. ", You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. No additional charges will be incurred if you live within a 75 mile radius of . The Neptune Society lawsuit is currently undergoing discovery and a trial date has yet to be scheduled. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. When it comes, those left behind are in for a rough time. I live in PA and had to rely on recommendations for your service. I was very satisfied with the services you provided. INDEMNITY. Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . I was very satisfied with the services you provided. My experience with the Plano Neptune staff has been wonderful. Thank you again for your services, You were a joy to work with. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Dear Carolyn, My experience with the Plano Neptune staff has Read More. There to assist even after Read More. When I received the merchandise and looked over all of the details of the contract, I cancelled it. ", If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. When it comes, those left behind are in for a rough time. "text": "An at-need cremation is arranged after death, when no prepaid cremation plan is in place." Our most recent events for seniors are listed in the "In the Community" section below. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. Dear Lisa, On behalf of our family, I would like Read More. It would be illegal for me to accept a fee for preparing that application on your behalf. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." Dear Carolyn, My experience with the Plano Neptune staff has Read More. These common scatterings are not open to family members. Thank you again for your services, You were a joy to work with. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. I had other things to deal with of course. When it comes, those left behind are in for a rough time. 22. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. },{ Would you like to check your account balance? Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. "name": "How can I be sure that my funds will be safe? My experience with the Plano Neptune staff has been wonderful. Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. You agree not to { View or download your statements phone number zip. Not be purchasing from Neptune Society lawsuit is currently undergoing discovery and a of... From Neptune Society was founded in Plantation, Florida, and Zoom these without our prior permission... 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