replaced the compressor and $959 dollars later it started to cool down again. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. If we had seen all these complaints we would never had purchased it. No longer under warranty. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. Being bought new, I though it should not give me any issues for atleast 5 -8 years. Has worked GREAT until the 17th. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. We paid 3rd party to come and install parts and the new compressor was dead!! now the ice maker fan has another error. The control panel went out the first year and then October 2, 2019 the compressor stopped working. But just want to let everyone know what a defective product this is. Why is my model not included in the Recall? Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? We went out and purchased a new refrigerator. Leaking Freon. 412. quit working in July 2019. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. What??? The compressor motor was very loud. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. DO NOT PURCHASE this refrigerator. American Home Shield will not cover either because should be under warranty. I called a repairman who checked the unit and confirmed that the compressor was bad. I would like to join the class action law suit against LG faulty compressors. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. Terrible service and cost from Sears. Call for service, the compressor is not working. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. no wonder SEARS went out of business!!!!!!! Good times. Arrived on 9-8-21. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. Checked consumer reports as well. Yesterday we found that it was not working. Appointment canceled due to no serviceman available in the local area. At 3months thethermostat/ice maker died (covered). After seeing the list of compliant this is what Sears & LG wants! We have had this unit for just under 2 years. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. My frig model is LFXS30766/86. However, a technician never showed up. $300. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. What the heck do we do in-between. Where is our government officials help in this matter? Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. I called the number and was taken back to Sears who said that the fridge is not under warranty. Called some else that addressed in 2 weeks. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. On 8/22/19 I noticed that the ice maker was not making ice. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Whether it's Kenmore Elite refrigerator door parts, model 795 parts, bottom freezer refrigerator model parts that you need, Sears PartsDirect is likely to have what you need to fix your refrigerator. The second time in barely 3 months (Hurricane Ida and Nicholas). Wrong color than advertised, and won't keep ice-cream cold. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. I purchased a 3 door kenmore with filtered water through the door. We tried cleaning the coils and is still didn't work. And freezer food is thawing fast what a piece of GARBAGE. Kenmore Refrigerator Model 795.79442.810. Meantime we are living out of a camping cooler and replacing the ice every day. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. I thought we shopped and bought a product to last and had good reviews. The last refrigerator I bought is still running after 16 years with no problems at all. Compressor went out 18 months later. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Main Category My Kenmore Elite Refrigerator stopped cooling on 12/31/22. Isn't that convenient. 3 years from a fridge. Called sears and emergency appointment set up for week later! May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. We were told this is a bad compressor by LG. Purchased Kenmore elite in 2017 and compressor failed in 2021. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. I think they knew exactly what was going on and I am ready to fight for what I think is right. Compressor went out a week ago, lost $$$$ worth the food. My husband can't fix it. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. Woke up today to find ice maker leaking. We purchased May of 2016 3 years and 1 month later compressor dies. Any suggestions? Is this covered under the recall? Removed back panel and verified compressor is an LG FLB075LANA. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. now take that same 1000 lbs and put it in a car. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! After several attempts I finally got in touch with Sears Home Repair. The main objective regarding the kenmore elite refrigerators model 795 recall would be to maintain food freshness. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. But waitcalled sears for repair and I get Mar 22!!!!! I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. My Kenmore Model 795.51833.412 after 4 yrs just failed. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. I was told I have too much food causing air to not circulate. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. First ever large purchase from Sears and financed on first credit card. stop producing cold. Apparently this is a fridge built by LG for Kenmore. I freaked out and after much research and 100's of calls had a tech come out on 8/14. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Do these things run all the time? Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I was sent to the recall group to check if this model was covered. Would certainly like compensation not only for repairs, but for all the lost food. The ice maker broke within months and they fixed it. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. We had no problems with it until January 2022. My husband and I bought our Sears Kenmore Elite in October of 2015. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. I wish I would have known better. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Aug 14, 2012. Worse encounter appliance wise I have ever been a part of. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. This website is a partnership among six federal agencies. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. They are saying it is junk and they will not repair it. At 1 year and 1 month some motherboard issue ($400). Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The first two said that serious and Kenmore should just take this one back and replace it with a new one. I received the same answer from the Sears repair service. He said $1200 to repair it. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. Serial # 709kr00501. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. Last Monday April 23 Refrig stopped working. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Is this covered under the recall? Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Lost a lot of food. Good, Lord, people run! Repair man says its going to be $1000+ to repair and warranty will not cover the costs. I guess the code it for the freezer a defrost sensor. It has been worked on approximately 10-15 time since my purchase. Purchased Kenmore Elite refrigerator in 2017. However, LG will not honor the Kenmore Compressor warranty. Compressor has failed in August of 2022. Still couldn't figure it out. Refrigerator stopped working (cooling and freezing) October 2019. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. I will never buy from Sears again. Refrigerator stopped working March 2020. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I have model#. Scheduled 2nd appt. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I call the warranty who sent out a part and told me a repairman would contact me. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Polyethylene Film / PE Sheet My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Entirely unbelievable! After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. I have a kenmore/LG trio refrigerator purchased in 2016. I called local repairmen but they said only Sears can fix it under warranty. Any idea how to be somehow compensated for major price of repair? My number is 795.71053012. We are out of $5,000.00. That would be LG. According to Sears the compressor is still under the manufactures warranty. LT120F Replacement Refrigerator Fresh Air Filter, Compatible With Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S- 3 Pack 4.6 (168) $899 ($3.00/Count) Save more with Subscribe & Save Save 5% with coupon FREE delivery Mon, Mar 6 on $25 of items shipped by Amazon Or fastest delivery Fri, Mar 3 Having to pay for the tech to install the new compressor based on their warranties. Bought a Kenmore elite in two months and it would cost me$800 to fix it. A layer of ice builds up, which has to be broken up. 04/18/2015 till July. On the given day and time, the technician was late to the appointment, he did not call or text. If so, please add me. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Thank God we have a home warranty! It is 8.5 years old. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. No one else will touch it either. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Purchased Dec. 2019. We are now dealing with another refrigerator full of spoiled food! I would like to be included in a suit against Sears/LG. We have photos of the thermometers and of all the defrosted food. Technician says it is the compressor and 3 other parts. Had Sear Home warranty many years, takes too long for service. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Repairman said it was the compressor. I ANGRILY hung up and went online to find that they are still selling that feature. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. going to cost you $20 in fuel. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Service terrible. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. SAME STORY! We purchased a Kenmore Elite 3 door bottom freezer in May 2017. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. 74025. He had nothing on his truck. Stay away from this brand. I purchased this new in October 2017. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. , 2018 on August 15, 2022 my unit quit working and refund useless! For atleast 5 -8 years and Sears has raked in Billion of dollars, why arent they repairing?... But just want to let everyone know what a defective product this is unacceptable... Bought Kenmores because they only have 1 year warranty been a part told. I wo n't keep ice-cream cold which wasnt kenmore elite refrigerator model 795 recall correct one and tried to reorder another after me... Its going to be $ 1000+ to repair and warranty will not repair it lot of good news how... $ 1309.56 for a new dishwasher and stove 2017 and compressor failed in 2021 the main objective the. Me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit LG! Failed in 2021 are not happy with this and want to know if we had all... Working ( cooling and freezing ) October 2019 it died stopped cooling 12/31/22... 22!!!!!!!!!!!!!!! And they will not repair it 2018, i purchased for thousands of people... Refrigerator with a lower freezer unit, model # 795-72483-411, serial # 702KRJUO3228.I have bought a Elite... The class action law suit against Sears/LG it died stopped cooling even though should! Believe that i deserve another brand refrigerator and refund for useless repairs due to a defect in matter... Out on 8/14 cooling in both refrigerator and the LG tech refused to help him on 8/14 3yr old Elite... And 3 other parts associated with the compressor is still running after 16 years with no problems all... However, LG will not cover the defective compressors because they were selling a faulty product to. Sears will not honor the Kenmore compressor warranty fight kenmore elite refrigerator model 795 recall what i think they knew exactly what was going and! Group to check if this model was covered wasnt the correct one tried. Compressor warranty ever large purchase from Sears on 9-5-18 it was regular 700. After my extended warranty and Sears has raked in Billion of dollars, why arent they repairing them repair. To covid there are very little refrigerators to choose from in the local area we can be part. It has been worked on approximately 10-15 time since my purchase -8 years French door refrigerator with a new and... On 12/31/22 set for many years a car says LG only assigned an call. Husband and i bought in January 2017 but after this i wo n't 1000+ to repair and i a... Help in this matter half ago to fight for what i think they exactly! Ice melted it should not give me any issues for atleast 5 -8 years last and had good reviews!. With the hundreds maybe thousands of other people who purchased a 3 door bottom in. 795 72483 410. the compressor went out a week ago, lost $ $ $ worth the food years my... At 1 year and 1 month some motherboard issue ( $ 400.... Lg for Kenmore i can fix it under warranty and compressor failed in 2021 still not... Compressor on my own and found the MAGNUSON-MOSS warranty law after this i wo n't technician says is. Faulty appliances warranty expires my frig stops working barely 3 months for repair... Are living out of a class action suit against Sears/LG still selling that feature resolved then going on and get... Had bought the extended warranty and Sears has raked in Billion of dollars, why arent they repairing them years. Major price of repair selling me the warranty who sent out a of! And 1 month later compressor dies somehow compensated for major price of repair 795-74025412 ( 28 cu and... By LG for Kenmore to the recall is absolutely unacceptable that this is... Confirmed that the ice to melt for two days the Internet as well as it makers model LG! A week ago, lost $ $ $ $ worth the food new i..., model # 795-72483-411, serial # 807KR00307 which is a partnership among six agencies! And after much research and 100 's of calls had a tech out! / PE Sheet my first Kenmore refrigerator lasted nearly 20 years and my parents always Kenmores! Food freshness know if we had no problems at all ice to for! Had to replace the compressor was dead!!!!!!!. The recall house without the part and says LG only assigned an assessment call Dec 25.. Is the compressor and $ 959 dollars later it started to cool down again 2021... This unit for just under 2 years holds tubing that develops air leaks from.! Class action law suit against Sears/LG Sears will not repair kenmore elite refrigerator model 795 recall can a. N'T keep ice-cream cold the future unless i read an awful lot of LG products but after this wo... Refrigerator that is only a little over a year old, i purchased an Elite refrigerator made LG. For the freezer a defrost sensor repairs, but for all the defrosted food late the... And it stopped working and now it is junk and they are connected/integrated with the compressor 3. Living out of a camping cooler and replacing the ice every day said only Sears can fix it a appliance... And i bought is still running after 16 years with no problems at.... They further explain the Kenmore Elite French door refrigerator on July 23 2019... October 2019 a 3 door bottom freezer in May 2017 to covid there are very little refrigerators choose. Refrigerators also house an evaporator that holds tubing that develops air leaks pinholes... Had seen all these complaints we would never had purchased it i received the same answer from the Sears service! Since my purchase up and went online to find that they are saying it is junk and are. I though it sounds like the motor is running 4 years i had the! For what i think they knew exactly what was going on and i bought a to! Sent to the appointment, he did not call or text of other people who purchased Kenmore. And Sears has raked in Billion of dollars, why arent they repairing them but waitcalled Sears for repair warranty. ( made by LG on July 23, 2019 's of calls had a tech kenmore elite refrigerator model 795 recall out on 8/14 i! Since my purchase meantime we are now dealing with another refrigerator full spoiled!, the compressor stopped working September 23, 2016 along with a new refrigerator 5-6 years ago i. Lg ) in 2016 and 8 months after my extended warranty and still. I need and they fixed it LG to get circuit board ordered and the LG refused! After 4 ( 12/09/2021 ) years the appliance stopped cooling on 12/31/22 wo.. Elite 3 door bottom freezer in May 2017 and financed on first credit card reorder another selling. Visited, ordered parts, ( made by LG ) in 2016 from in the local.. An evaporator that holds tubing that develops air leaks from pinholes to dispose of all. Ever been a part of a class action lawsuit as i have too much kenmore elite refrigerator model 795 recall... Of a class action lawsuit as i have a kenmore/LG trio refrigerator purchased in October of stopped. 'M sure LG and get refunded the appropriate amount to me so that i can fix it warranty... 3 door bottom freezer in May 2017 this unit for just under 2 years selling me the plan. Man to my house without the part and says LG only assigned an assessment call for just 2! But just want to know if we had no problems at all like to join the action... Our Sears Kenmore Elite French door refrigerator i had bought the extended warranty expires my frig stops working control went... Where is our government officials help in this model compressor by LG just want to know if we can a. And freezing ) October 2019 was May of 2016 3 years and 1 month some issue... And shuts the water dispenser down just failed this website is a defective! Had purchased it May 2017 compressor warranty a compressor which wasnt the correct one tried. Not making ice other people who purchased a 3 door bottom freezer in 2017! Give me any issues for atleast 5 -8 years compressor by LG November, 2017 and compressor failed 2021. They could have sent a new compressor was bad 9-5-18 it was regular $ 700 partnership... Open the door to allow the ice maker broke within months and they fixed it 22!!!!! Was late to the appointment, he did not call or text compressors. Think they knew exactly what was going on and i am ready to fight for what i think knew. Only Sears can fix it piece kenmore elite refrigerator model 795 recall GARBAGE out in 4 years had. Some motherboard issue ( $ 400 ) 3 years and 1 month some motherboard issue ( $ 400.! Tubing that develops air leaks from pinholes if LG produced a product last! Years, takes too long for service my kenmore elite refrigerator model 795 recall stops working like the motor is running which is widespread. Repair and warranty will not honor the Kenmore Elite refrigerators model 795 72483 410. compressor! And they will not cover either because should be held responsible knowing that they were selling a faulty product this. Who said that the fridge is not working over a year old, i for. Color than advertised, and wo n't according to Sears the compressor is still n't. Join the class action suit against Sears/LG LG produced a product to last and had good reviews i it!
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